Cookie Policy
Last updated: September 17, 2025
What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.
How We Use Cookies
Kaivo uses cookies and similar technologies for several purposes:
Essential Cookies
These cookies are necessary for our website to function properly. They enable basic features like page navigation, form submissions, and access to secure areas. These cannot be disabled.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and content. These cookies collect anonymous information about page visits, time spent on the site, and user behavior patterns.
Performance Cookies
These cookies help us optimize website performance by collecting information about how the site loads and functions. They help us identify and fix technical issues to provide a smoother experience.
Preference Cookies
These cookies remember your choices and preferences, such as language settings, so you don't have to reset them each time you visit our website.
Third-Party Cookies
We may use third-party services that place their own cookies on your device. These include:
- • Google Analytics: For website analytics and performance monitoring
- • Social Media Platforms: For social sharing features and embedded content
- • Customer Support Tools: For live chat and support functionality
- • Content Delivery Networks: For faster page loading and content delivery
These third parties have their own privacy policies and cookie practices, which we encourage you to review.
Mobile App Data Collection
Our mobile app may collect similar information through various technologies:
- • App Analytics: To understand app usage patterns and improve functionality
- • Crash Reporting: To identify and fix technical issues
- • User Preferences: To remember your settings and personalize your experience
- • Progress Tracking: To save your quit vaping journey data
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- • View and delete existing cookies
- • Block cookies from specific websites
- • Block all cookies (may affect website functionality)
- • Receive notifications when cookies are set
Note: Disabling certain cookies may affect the functionality of our website and your ability to access some features.
Browser-Specific Instructions
- • Chrome: Settings → Privacy and Security → Cookies and other site data
- • Firefox: Preferences → Privacy & Security → Cookies and Site Data
- • Safari: Preferences → Privacy → Manage Website Data
- • Edge: Settings → Cookies and site permissions → Cookies and site data
Data Retention
Different types of cookies have different lifespans:
- • Session Cookies: Deleted when you close your browser
- • Persistent Cookies: Remain until they expire or you delete them
- • Analytics Cookies: Typically expire after 2 years
- • Preference Cookies: May persist for up to 1 year
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information or use cookies to track children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- • Posting the updated policy on this page
- • Updating the "Last updated" date at the top of this policy
- • Sending notifications through our app or email (for significant changes)
Contact Us
If you have any questions about our Cookie Policy or how we handle your data, please contact us:
Email: privacy@kaivo.app
Subject: Cookie Policy Inquiry
We typically respond within 24-48 hours.